Refund policy

ALL SALES ARE FINAL.

IF YOU RECEIVED DAMAGED JEWELRY OR THE WRONG SIZE/ITEM, NOTIFY US WITHIN 14 DAYS OF RECEIPT AND WE WILL ARRANGE FOR REPLACEMENT.

PLEASE PROVIDE YOUR ORDER NUMBER AND NAME ON ORDER TO: INFO@VANVELLIE.COM.

RETURNS ARE EXCHANGED FOR STORE CREDIT ONLY.

OUR RETURN POLICY IS 14 DAYS. IF 14 DAYS HAVE GONE BY SINCE YOUR PURCHASE WE CAN'T OFFER YOU A REFUND OR EXCHANGE.

TO BE ELIGIBLE FOR A RETURN, YOUR ITEM MUST BE UNUSED, IN THE SAME CONDITION YOUR RECIEVED IT IN, AND IN THE ORIGINAL PACKAGING.